Last Updated: Wednesday, December 10

Vosters LLC, dba Matinee Social Club (“Matinee Social Club,” “Matinee,” “we,” “us,” or “our”) is a Texas limited liability company dedicated to bringing people together through unforgettable daytime dance parties, social experiences, and community-driven events.

Your privacy and trust mean a lot to us. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with any of our services. If anything in here feels unclear, confusing, or concerning, please reach out anytime at help@matinee.club.

By using our Services, you acknowledge and agree to the practices described here.

1. What This Policy Covers

This Privacy Policy applies to all “Services,” which include:

• matinee.club and any other websites we operate

• Eventbrite ticketing pages

• Email and SMS communications

• Marketing, promotions, and advertising activities

• Customer support via Missive

• Social media pages

• In-person events

• Any other tools, systems, or platforms we use to run Matinee Social Club

2. The Information We Collect

We collect information in a few different ways so we can build an incredible community and deliver great experiences.

A. Information You Provide to Us

When you sign up, RSVP, purchase tickets, create an account, or interact with us, you may provide:

• Email address

• Phone number (for SMS messages)

• Full name

• Birthdate (to ensure age eligibility + tailor event experiences)

• ZIP code (for local event recommendations)

• Event preferences & attendance history

• Messages you send us via Missive or other platforms

If you buy tickets through Eventbrite, they also collect payment details on our behalf. We do not store or process your full credit card information.

B. Information Collected Automatically

When you visit our website, sign up, click our messages, or purchase tickets, we may automatically collect:

• Device type, browser, IP address

• Pages viewed and actions taken

• Cookies and similar tracking technologies

• Email open/click activity

• SMS delivery/open data (from Klaviyo/Twilio)

• Eventbrite tracking parameters

• Referrer URLs and ad campaign identifiers

These tools help us understand what our community cares about so we can improve experiences and personalize communication.

C. Cookies, Pixels & Abandoned Cart Tracking

Our website, Eventbrite store, and marketing platforms use cookies and pixels to:

• Keep track of items you place into your cart

• Identify when a cart is abandoned

• Determine when to send SMS or email reminders

• Customize marketing and event recommendations

• Improve our website and ads

Required SMS Disclosure:

“Matinee Social Club’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.”

D. Information from Third Parties

We may receive information about you from:

• Eventbrite (ticket purchases, check-ins)

• Mailchimp/Klaviyo (email and SMS analytics)

• Meta/TikTok advertising (audience insights and ad performance)

• Payment processors (confirmation of payment status)

If you opt in through a third party (e.g., Instagram lead forms), we may receive the data you chose to share.

3. How We Use Your Information

We use your information to:

A. Communicate with You

• Send event confirmations, reminders, updates, and customer support messages

• Send marketing and promotional emails or SMS (you may unsubscribe anytime)

• Notify you of new events, special experiences, and community news

B. Improve & Personalize the Matinee Experience

• Recommend events near your ZIP code

• Understand attendance patterns and preferences

• Create better programming, creative content, and event ideas

C. Advertising & Retargeting

We use your email and (where supported by platform policies) SMS phone number for:

• Meta (Facebook/Instagram) retargeting

• Future TikTok advertising

• Building lookalike audiences and measuring campaign performance

D. Running Our Operations

• Event management and ticketing

• Customer support

• Fraud/spam prevention

• Internal analytics and reporting

• Sales reporting in Google Sheets (order-level data only)

E. Legal & Safety Purposes

We may use your information to comply with legal requirements or protect our community if needed.

4. Who We Share Your Information With

We share your data only with trusted service providers who help us operate Matinee Social Club:

• Eventbrite – ticketing, payments, event check-ins

• Mailchimp – email marketing

• Klaviyo – SMS and email

• Twilio (future) – SMS messaging

• Squarespace – website hosting

• Missive – customer service

• Google Sheets / Google Workspace – internal analytics

• Meta / TikTok – advertising audiences

These partners only use your data to provide their service to us.

Important Disclosure (Required for SMS Compliance):

“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

We do not sell your personal information.
We do not share your phone number or SMS consent with advertisers or unrelated third parties.

We also do not sell or share your information with venues or sponsors. You may receive communications about sponsored events, but your personal data is not shared with those sponsors.

5. Location Data

We do not track your real-time location, GPS data, or device-level geolocation.

We do collect ZIP code information you choose to provide so we can:

• Recommend local events

• Understand geographic trends within the community

6. Data Retention

We keep your information:

• As long as you are subscribed to emails/SMS

• After unsubscribing, your profile remains stored in Klaviyo/Mailchimp in an “unsubscribed” state

• You may request full deletion at any time by emailing help@matinee.club

We do not delete unsubscribed profiles automatically because they help prevent accidental re-subscription and maintain compliance records.

7. Your Rights & Choices

A. Unsubscribe / Opt Out

• Email: click the “unsubscribe” link in any message

• SMS: reply STOP

• You may also email help@matinee.club anytime

B. Request Access or Deletion

You may request:

• A copy of the information we have about you

• Correction of inaccurate data

• Deletion of your profile (“right to be forgotten”)

C. California Residents (CCPA/CPRA)

California residents have additional rights to:

• Know what data is collected

• Request deletion

• Opt out of “selling” or “sharing”

• Receive equal service regardless of choice

Requests may be made to help@matinee.club.

D. International Users (GDPR)

If you are located in the EU/UK:

• We process your data based on consent and legitimate interest

• You may withdraw consent at any time

• You may request restriction, portability, or deletion

• You may lodge complaints with your local supervisory authority

8. Data Security

We use reasonable administrative, physical, and technical safeguards to protect your information, including secure providers like Eventbrite, Squarespace, and Klaviyo.

But no system is 100% secure, so please keep your own account and email/SMS environment safe.

9. Third-Party Links

Our emails, website, or social media may contain links to external websites. Their privacy practices are their own, and we encourage you to review their policies.

10. Children’s Privacy

Matinee Social Club is for adults only.
We do not knowingly collect information from anyone under age 18. If you believe a minor has provided us information, contact us immediately.

11. Policy Updates

We may update this Privacy Policy occasionally. We will update the “Last Updated” date at the top, and significant changes may be communicated via email or posted on our website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please email:

f📧 help@matinee.club
📍 Vosters LLC, dba Matinee Social Club
Texas, USA

We’re here to help — and we’re grateful you’re part of this community.